Tankless heaters · Rio Rancho
We install tankless water heaters and flush them once a year, for homes on Rio Rancho's hard water. Tell us what yours is doing.
Hardness, in plain numbers
Hardness is dissolved calcium and magnesium, counted in grains per gallon (gpg). Your utility's yearly water report lists it, and a test strip shows it in a minute. Then pick your band.
Little scale builds up. A tankless heater still gets a yearly look, but it rarely needs descaling on a schedule.
What you see: clean fixtures and glass
For the heater: check the inlet screen yearly
Scale shows up slowly, first as a faint film on the showerhead.
What you see: a light film on glass and chrome
For the heater: a flush once a year is the usual interval
White crust collects on faucets and spots dry on glasses. Over time, scale can narrow the passages inside a heat exchanger.
What you see: crust at the aerator and showerhead
For the heater: flush it every year, or as your manual says
Scale builds quickly. Flush at least yearly, and ask us whether a scale filter or a softener ahead of the heater makes sense in your house.
What you see: crust that returns soon after you clean it
For the heater: more often than yearly in some homes
Bands follow the U.S. Geological Survey's hardness scale. Your heater's manual sets the maker's flush interval, and it comes first.
The flush visit
One visit, one heater. We bring the pump, the hoses and the solution, and we're done in a single trip.
Shut off the gas, the power and the water, then close the isolation valves
Connect hoses and a pump to the heater's service ports
Circulate descaling solution through the heat exchanger
Rinse until the water runs clear, and clean the inlet filter screen
Reopen the valves, restart the heater and check for leaks
Read the flow, the temperature and the error history, and leave you a written note
The Flush plan
Join once and we text you each year to book. The plan covers the flush and the check, and nothing else, so you know exactly what you're buying.
A yearly descaling visit for one tankless heater.
A service plan, not insurance. It renews each year. Cancel by text, by phone or at a visit before the next renewal.
What a second heater or a repair costs is quoted in writing before we start.
Installs
We size the heater to your fixtures, then check the gas line, the vent and the water side before we quote.
We take out the storage tank, mount the new unit on the wall and connect gas, vent and water. The written estimate lists each piece.
Every install gets isolation valves and service ports, so the yearly flush is a simple hookup, not a rebuild.
A tankless heater can need a larger gas line and a different vent than the tank it replaces. We check both and tell you before we quote.
Neighbors
“They hooked up the hoses, ran the solution through and showed me the cloudy water that came out. The shower stays hot now.”
“They told me our old gas line would have to be bigger before they quoted anything. The number on the paper matched the invoice.”
“I texted a photo of the error on the screen. Cruz called back that day and knew which code it was.”
Sample reviews.
The shop
Owner and licensed plumber
Runs the shop and writes every install estimate herself.
Lead descale technician, speaks Spanish
Does most of the flush visits. Ask for him by name if you'd like your visit in Spanish.
Install lead
Sizes the heater, runs the gas and vent, and sets the isolation valves.
Descale technician
Runs the second descaling truck and the Saturday visits.
Where we work
We work out of the shop on Southern Boulevard and drive to the homes on this list.
We don't go south of Interstate 40 or east of the Sandia Mountains. For Santa Fe or Los Lunas, call a plumber near you.
ZIP codes: 87124, 87144, 87114, 87120, 87048, 87004, 87043, 87001
Quick answers
A flow or temperature error code, water that runs lukewarm and a louder heater can all point to scale. Your manual lists the maker's flush interval, and we follow it.
No. It pays for the yearly visit and the check. Repairs and parts are quoted separately, in writing, before we start.
Many installs do, and some older ones don't. If yours doesn't, we quote adding them before we flush.
It depends on the heater, the gas line, the vent and the water side. You get a written estimate before work, and it says what it includes and what it leaves out.
Cruz Marquez does. Tell us when you book and we send him whenever the schedule allows. Not every technician speaks Spanish.
Book it
Tell us the heater and the street. We text back when the office opens.